Cloud Communications
Cloud Communications
Magictel powers carriers, call centres, and enterprises with carrier-grade VoIP switching, custom Asterisk & PBX modules, and AI agents that keep your conversations running 24/7.
Magictel is a full-stack VoIP and cloud telephony platform designed for high-volume, mission-critical voice traffic. Whether you run a wholesale carrier, a hosted call centre, or a distributed sales/support team, we provide the switching, billing, PBX, and AI automation you need to scale reliably.
From carrier-grade switching to AI-driven call centre automation, Magictel brings every layer of your voice stack under one roof—with a strong focus on custom Asterisk & PBX module development.
Handle thousands of concurrent calls with real-time routing, intelligent billing, and high-availability infrastructure.
Deep focus on building custom modules for Asterisk and PBX—IVRs, call queues, routing logic, and integrations tailored exactly to how your business operates.
AI-powered voice agents that handle FAQs, pre-qualification, and routine support tasks to reduce agent load.
Remote and hybrid call centres, fully supported—from configuration to live operations and monitoring.
Add SMS, text notifications, and ringless voicemail campaigns to your communication strategy.
Build a local presence in key markets with inbound and toll-free numbers routed into your PBX or call centre.
A simple three-step approach to integrating Magictel into your existing carriers, PBX, and call centre tools.
Bring your existing trunks, carriers, and DID providers—or use our recommended partners. We help configure routing, billing, and redundancy.
Choose from Smart PBX, AI agents, and custom Asterisk modules to match your business logic, IVR flows, and queue requirements.
Use detailed CDRs, dashboards, and alerts to monitor call quality and performance. Scale traffic without re-architecting your stack.
Engineered for reliability, customisation, and long-term scalability in demanding telecom environments.
Designed for high-volume traffic and mission-critical routes with redundancy and monitoring built in.
Years of hands-on experience with Asterisk, Python, and VoIP infrastructure across carrier and call centre environments.
We don’t just install a switch—we build workflows, modules, and integrations that reflect how your business actually operates.
From architecture and setup through deployment and ongoing remote support, we stay involved as your telecom partner.
Add AI, messaging, and new modules as you grow—without replacing your core infrastructure each time.
A focus on secure routing, data handling, and best practices to protect your traffic, numbers, and customers.
Whether you’re a carrier, a VoIP reseller, or a growing call centre, Magictel can help you build a more reliable, intelligent, and scalable telephony stack.